Read help articles, view tutorial videos, or submit a support ticket.
Booking Form Setup
How does the Employee Portal Work?
I entered the wrong email for an employee. How do I fix this?
How many employees can be assigned to one team?
I've made changes to my website, but I can't see them.
Within the booking form, how are the available start times determined?
Why do the emails that are sent to customers not reflect my domain in the 'from' address?
I've created a quote and selected a specific date/time. Will this be blocked off in my calendar?
Reoccurring Invoices: Troubleshooting
Why doesn't my logo appear on the invoices that I email to customers?
Why don't I see the option to send a quote approval request?
A charge attempt to a card that I have on file for a customer has failed. The card is still current and active.
Will my customers be charged for SMS appointment reminders?
How can I determine if a customer will be sent or has been sent an SMS appointment reminder?
How do Reoccurring Invoices Work?
Why is the frequency discount not applied to orders that customers place online?
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