How can I use a domain that I already own with your service?
If you already own a domain name and would like to use it with your Premium Website Package, you can simply point it to our nameservers.
Step 1: After you indicate your domain name within your profile and subscribe to our service, within a few hours, we will email you the 4 nameservers that you'll need to point your domain to.
Step 2: You'll have to log into your domain registrar and update the nameservers that your domain is pointing to.
If you're having difficulty changing the nameserver settings on your registrar's website, please contact the Support team of your registrar and they will help you to set this up.
Please note that any updates to nameservers can take up to 48 hours to take effect. This means that your website may not be accessible for up to 48 hours after you change the nameservers on your domain.
If, at any point, you need additional guidance, please contact our Support team. We'll arrange a call and/or screen share session to walk you through the process of setting using your existing domain on our platform.